Privacy Policy

Last updated: January 15, 2024

At WeGoDive, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and contact information (email, phone number)
  • Account credentials (username, password)
  • Booking and transaction information
  • Communication preferences
  • Reviews and feedback you submit

Automatically Collected Information

When you visit our website, we automatically collect:

  • Device information (browser type, operating system)
  • IP address and location data
  • Pages visited and time spent on the site
  • Referring website addresses
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information to:

  • Provide and maintain our services
  • Process bookings and transactions
  • Send you relevant communications and updates
  • Improve our website and user experience
  • Respond to your inquiries and support requests
  • Prevent fraud and ensure security
  • Comply with legal obligations

3. Information Sharing

We may share your information with:

  • Dive Schools: When you make a booking request, we share necessary information with the dive school to process your request.
  • Service Providers: Third-party companies that help us operate our business (hosting, analytics, payment processing).
  • Legal Requirements: When required by law or to protect our rights and safety.

We do not sell your personal information to third parties for marketing purposes.

4. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. These include:

  • Essential Cookies: Required for the website to function properly.
  • Analytics Cookies: Help us understand how visitors use our site.
  • Preference Cookies: Remember your settings and preferences.

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit (HTTPS)
  • Secure data storage practices
  • Regular security assessments
  • Access controls and authentication

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to or restrict certain processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, please contact us at privacy@wegodive.com.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Account information is retained while your account is active and for a reasonable period thereafter.

8. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Children's Privacy

Our services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: