Refund Policy and Change of Mind - Koh Tao Dive Guide

Refund Policy and Change of Mind

Refund Policy and Change of Mind

Summary

Refunds for change of mind are generally not offered if you cancel within 48 hours of your course. Earlier cancellations (7+ days out) typically receive partial refunds of deposits, though terms vary by school.

Details

• Change of mind cancellations are treated the same as standard cancellations under most school policies
• Cancellations 7-14 days in advance: expect 50-100% deposit refund depending on individual school terms
• Cancellations within 48 hours: deposits are almost always non-refundable as courses are held and instructor time is reserved
• Medical reasons, family emergencies, or visa issues may qualify for refund exceptions—contact your school directly to request
• Rescheduling to a future date is often offered as an alternative to refunds
• Full refund requests are rare; schools typically offer credit toward future courses instead

Related questions

• What's your cancellation policy?
• Can I reschedule my course to a different date?
• Are there any exceptions to the cancellation policy?

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